BadChord

Support

Need help with tuning, tempo, a purchase, or your privacy? Send us a note.

Email BadChord support

For technical issues, include your device, iOS or iPadOS version, BadChord version, and what happened. Please leave out passwords and payment details.

Good to know

Do I need an account?

You can tune and use the metronome without creating a BadChord account. iCloud sync depends on the Apple Account and iCloud settings on your device.

How do I restore Lifetime?

Open Settings in BadChord and choose Restore purchases. Use the Apple Account that originally bought Lifetime.

Why is the tuner waiting for a signal?

Allow microphone access for BadChord in iOS Settings. Choose your instrument, start listening, and play one string at a time.

Request a refund from Apple